Secret Shopper Report - Pepper's Restaurant and Bar

Thank you for being a secret shopper at Pepper’s! Your visit and the responses to the questions below are vital to our continued commitment to quality and service.

Secret Shopper Survey

First & Last Name *
Address
Street AddressApt, Suite, Bldg. (optional)CityState / Province / RegionPostal / Zip CodeCountry
Phone *
Email *
Meal Date *Date when you dined with us.
Meal Time Time you arrived at Pepper'sHHMM
Where did you sit?
Dining Occasion *
Were you promptly greeted with personal attention and kindness? *
How quickly were you greeted by your server after being seated? *
How busy was the restaurant at your time of arrival
Name of server *Printed on your receipt
Photos *Upload any photos from your experience. At least one picture is required
After ordering your entree, how long did it take for the food to arrive? Did your server come back to check on you before the entree arrived? *
How quickly did your server check on you after delivering your entree? *
Did any drinks from the bar arrive quickly *
Please describe the presentation of your food *Did the kitchen staff take their time with the presentation of entrees, appetizers, and any other dish from the kitchen?
Rate the overall quality of all menu items ordered *
Below AverageAverageAbove AverageExcellent
Please describe any issues related to the quality of food: *
If no issues were found please write Not Applicable
Were you offered coffee or dessert after your meal? *
Describe your server's knowledge of the menu: *
Was your server able to answer any questions you had about menu items?

Verification

Please enter any two digits *Example: 12
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